Frequently Asked Questions
Everything you need to know about our premium tech accessories.
What materials are used in PITAKA products?
We specialize in high-tech materials including aramid fiber, carbon fiber, and aerospace-grade zinc alloys to ensure durability and a minimalist aesthetic.
Are your phone cases compatible with MagSafe?
Yes, most of our latest MagEZ cases are designed with built-in magnets that are fully compatible with Apple MagSafe accessories and our own MagEZ ecosystem.
How long does shipping take?
Standard shipping typically takes 3-7 business days for domestic orders, while international shipping can take 7-15 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery.
Do PITAKA products come with a warranty?
Yes, we provide a limited warranty ranging from 2 months to 1 year depending on the product category, covering manufacturing defects and material issues.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.